When support no longer supports the product · Proposed air date:
Dr. Dave links sharply falling computer prices to the disappearance of genuinely useful technical support, then describes calling Linksys only to be told that its networking support did not support networking. He uses the absurd exchange to explain why even an experienced consultant often solves a problem while waiting rather than through the representative.
This excerpt runs from 3:03.106 to 8:56.542 within its preserved source recording.
Proposed recording date: 2005-10-01. The exact broadcast date may differ.
The source recording may be one part of a show. Use the full show link above to hear its available preserved recordings. Missing parts and uncertain dates are labeled on that page.
