When Dell stopped being the automatic recommendation · Proposed air date:
Dr. Dave recalls when he could confidently tell nearly any computer buyer to choose Dell, then explains why that easy recommendation ended. A client rebate dispute, failed motherboard capacitors, deteriorating software support and Dell’s delayed move toward AMD show how his advice changed when the evidence and customer experience changed.
This excerpt runs from 3:46.786 to 8:31.550 within its preserved source recording.
Proposed recording date: 2006-05-20. The exact broadcast date may differ.
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