When a purchase is really a subscription

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When a purchase is really a subscription · Proposed air date:

Dr. Dave says personal finance programs can disable important online functions after a fixed support period and force customers to upgrade. What appears to be a software purchase is therefore only a down payment on a recurring subscription whose renewal interval is hidden in the product life cycle.

1:15 · Consulting Philosophy

Source recording

This excerpt runs from 9:26.178 to 10:41.182 within its preserved source recording.

Proposed recording date: 2005-10-22. The exact broadcast date may differ.

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