When a company’s interests stop matching its users · Proposed air date:
Dr. Dave identifies a practical conflict of interest: protecting a media catalog so aggressively that customers cannot easily use the product—and in his example cannot even move recordings of their own voices—means the company’s priorities no longer coincide with the user’s.
This excerpt runs from 6:43.426 to 8:30.366 within its preserved source recording.
Proposed recording date: 2011-05-21. The exact broadcast date may differ.
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