What does a consultant owe a customer? · Proposed air date:
A caller challenges whether a repair visit should be paid for time or results. Keep Dr. Dave’s answer in full, including both customer satisfaction and the limits of guarantees.
This excerpt runs from 16:53.186 to 18:47.710 within its preserved source recording.
Proposed recording date: 2003-04-12. The exact broadcast date may differ.
The source recording may be one part of a show. Use the full show link above to hear its available preserved recordings. Missing parts and uncertain dates are labeled on that page.