Using Palm and the then-new Samsung Galaxy S3 as examples, Dr. Dave argues that specifications and version numbers often overshadow how efficiently a device helps someone work and live. Small functional choices shape the whole user experience and even affect how customers judge the carrier that sold the phone.
This excerpt runs from 4:55.330 to 8:50.366 within its preserved source recording.
Proposed recording date: 2012-05-05. The exact broadcast date may differ.
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