The log that solved three weeks of reboots · Proposed air date:
After weeks of inconsistent symptoms and repeated calls, a provider technician finally sees constant modem reboots in an inaccessible log; isolating two old cable runs removes the noise and ends the failure.
This excerpt runs from 4:07.458 to 8:25.374 within its preserved source recording.
Proposed recording date: 2010-09-25. The exact broadcast date may differ.
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