The customer has to matter again · Proposed air date:
Dr. Dave describes calmly calling about recurring mobile-bill problems and being surprised when the representative immediately helped. He and Evil Steve see economic pressure restoring some balance: companies may charge for their work, but they must earn the customer again.
This excerpt runs from 2:38.914 to 5:54.878 within its preserved source recording.
Proposed recording date: 2009-09-05. The exact broadcast date may differ.
The source recording may be one part of a show. Use the full show link above to hear its available preserved recordings. Missing parts and uncertain dates are labeled on that page.
