One serious incident tests a long recommendation · Proposed air date:
A customer cannot locate a recommended ThinkPad shipment and every support menu ends at a disconnected line. Dr. Dave hates seeing a problem follow his recommendation but refuses to reverse years of judgment from one incident alone, choosing instead to investigate while openly telling listeners why his confidence has weakened.
This excerpt runs from 5:36.034 to 9:32.574 within its preserved source recording.
Proposed recording date: 2005-10-22. The exact broadcast date may differ.
The source recording may be one part of a show. Use the full show link above to hear its available preserved recordings. Missing parts and uncertain dates are labeled on that page.
