Kind support does not fix a broken system · Proposed air date:
Dr. Dave gives the carrier’s representatives full credit for treating him well and correcting each exaggerated bill, while still insisting that having to repeat the same call every month is itself a serious service failure.
This excerpt runs from 7:12.994 to 8:10.302 within its preserved source recording.
Proposed recording date: 2010-10-09. The exact broadcast date may differ.
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