Keep your head when the problem makes no sense · Proposed air date:
After an experienced caller describes a baffling hardware problem, Dr. Dave reflects on twenty-five years of similarly maddening cases. Even a seasoned professional can feel overwhelmed when a failure seems arbitrary, but detachment matters: just as panic would not help a surgeon, losing one's head does not help solve a computer problem.
This excerpt runs from 7:50.242 to 9:14.910 within its preserved source recording.
Proposed recording date: 2012-12-15. The exact broadcast date may differ.
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