Helping James with an unauthorized charge · Proposed air date:
An unexpected charge worries James, a new computer user. Dr. Dave investigates, admits what he cannot verify and explains how to document and dispute the charge without giving up control of his computer.
This excerpt joins 2 preserved source passages: part 1, 6:20.098 to 9:38.494; part 2, 1:51.586 to 6:34.718.
Proposed recording date: 2005-08-20. The exact broadcast date may differ.
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