Document the promises before you commit · Proposed air date:
Faced with changing wireless-provider policies, Dr. Dave says people should document commitments carefully and double-check what is in writing before making a final decision. He explains that large sales organizations do not guarantee that every representative has the same information, training or care.
This excerpt runs from 2:26.690 to 3:18.686 within its preserved source recording.
Proposed recording date: 2012-09-15. The exact broadcast date may differ.
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