Dr. Dave praises Google for studying drive failures and educating the public instead of hoarding a competitive advantage. He contrasts that openness with recovery companies that make an already intricate process seem more mysterious than it is so they can charge clients more, a practice he calls a ripoff.
This excerpt runs from 7:32.642 to 8:55.166 within its preserved source recording.
Proposed recording date: 2007-09-15. The exact broadcast date may differ.
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