Diagnose before charging for data recovery · Proposed air date:
Dr. Dave explains that a machine failing to boot may have a repairable Windows or driver problem while its drive and data remain intact. He recounts questioning a prospective customer instead of accepting the requested recovery job and condemns firms that charge frightened owners hundreds or thousands of dollars without first understanding the symptoms.
This excerpt runs from 5:36.642 to 8:46.558 within its preserved source recording.
Proposed recording date: 2008-05-24. The exact broadcast date may differ.
The source recording may be one part of a show. Use the full show link above to hear its available preserved recordings. Missing parts and uncertain dates are labeled on that page.