Diagnose before charging for data recovery

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Diagnose before charging for data recovery · Proposed air date:

Dr. Dave explains that a machine failing to boot may have a repairable Windows or driver problem while its drive and data remain intact. He recounts questioning a prospective customer instead of accepting the requested recovery job and condemns firms that charge frightened owners hundreds or thousands of dollars without first understanding the symptoms.

3:10 · Consulting Philosophy

Source recording

This excerpt runs from 5:36.642 to 8:46.558 within its preserved source recording.

Proposed recording date: 2008-05-24. The exact broadcast date may differ.

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